Trvst Labs
Trvst Labs

Legal

Return & Refund Policy

Effective Date: September 16, 2026. Last Updated: November 1, 2026.

Made-to-Order Purchases

Most Private World// products are made to order. Made-to-order purchases are generally final once production begins.

Cancellations

Cancellation requests may be considered before production begins. Contact us as soon as possible with your order details.

Size & Change-of-Mind Returns

Size preference and change-of-mind returns are generally not accepted. Please review the size guide and each product’s fit information before purchasing.

Incorrect, Defective or Damaged Merchandise

Incorrect, defective or damaged merchandise is eligible for review and an appropriate resolution. We ask that you report an issue, preferably within 48 hours of delivery, and include your order details and clear photographs of the item and packaging. This requested reporting period does not limit any statutory consumer rights you may have.

Refunds

Approved refunds are returned through the original payment method.

Appropriate return shipping arrangements apply for confirmed manufacturing defects or fulfillment mistakes.

Support

jointrvstlabs@outlook.com

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