Privacy Policy

Effective Date: September 16, 2026. Last Updated: September 16, 2026.

TRVST LABS LLC (“TRVST LABS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, create an account, make a purchase, subscribe to communications, interact with Private World//, or otherwise engage with TRVST LABS.

Information We Collect

Contact Information. Name, email address, telephone number, billing address, shipping address, and similar contact information.

Order & Transaction Information. Products purchased, order history, returns, exchanges, payment status, shipping information, and transaction details.

Account Information. Login credentials, account preferences, membership information, saved information, and information associated with your TRVST LABS account.

Payment Information. Payments may be processed by third-party payment providers. TRVST LABS may receive transaction-related information but does not necessarily receive or store your complete payment-card information.

Device & Usage Information. IP address, browser type, device type, operating system, referring pages, pages viewed, interactions with the website, approximate location derived from technical information, and similar analytics information.

Marketing Information. Email or SMS subscription status, marketing preferences, campaign interactions, and engagement information.

Information You Provide. Information submitted through customer service requests, forms, surveys, reviews, contests, membership features, or communications with us.

How We Use Information

We may use personal information to process and fulfill purchases; provide shipping and order updates; operate and improve our website; create and maintain customer accounts; provide Private World// and membership experiences; respond to customer-service inquiries; detect and prevent fraud, abuse, and security incidents; maintain business and transaction records; analyze website and customer activity; personalize customer experiences; send marketing communications where permitted; comply with legal obligations; and protect TRVST LABS, our customers, and others.

Service Providers

We may provide information to companies that perform services on our behalf, including ecommerce platforms, payment processors, shipping carriers, analytics providers, hosting providers, email and SMS platforms, advertising providers, fraud-prevention services, and other technology providers. These companies may process information according to their own privacy terms and our contractual arrangements with them.

Sale or Sharing of Information

TRVST LABS does not sell personal information for money. Certain advertising, analytics, or marketing technologies may constitute “sharing,” “targeted advertising,” or similar activity under applicable privacy laws. Where required, customers may be provided mechanisms to opt out through Cookie Preferences or other privacy controls.

Cookies

We use cookies and similar technologies for website functionality, analytics, personalization, security, and marketing. Customers can review our Cookie Policy and Cookie Preferences for additional information.

Your Privacy Rights

Depending on location and applicable law, customers may have rights to request access, correction, deletion, or information regarding how personal information is used, as well as rights concerning certain data sharing or targeted advertising. TRVST LABS will process verified privacy requests as required by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Security

TRVST LABS uses reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure.

Children

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

Changes to This Policy

We may periodically update this Privacy Policy. The updated version will display a revised “Last Updated” date.

Contact

TRVST LABS LLC
Email: support@trvstlabs.com
Website: trvstlabs.com